Scheduled Server Maintenance: HDD replacement (completed)

[Valentin P.]

Date/Time: 12/08/2011 03:00 EST
Duration: one hour.
Event: Planned hardware maintenance (HDD replacement)

Reason: As we have discovered several minor malfunctions on the server's backup HDD, we will be performing a maintenance procedure to replace the HDD in question. This is necessary to recover the full functionality of the disk subsystem.
Customer Impact: The server will be unavailable during the maintenance.

We apologize for any inconvenience this may cause you or your company. Your understanding is highly appreciated.
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[Iren I.]

We are shutting down the server to process the maintenance. Please stay tuned.

[Iren I.]

The server is back online. We are checking all its services at the moment.

Thank you for your understanding and sorry once again for the related inconvenience.

[Iren I.]

We need to inform you that the server has been powered off to proceed with the HDD rearrangement. Unfortunately, we do not have any estimated time needed for this procedure, but we are doing our best to decrease customer impact.

Once we have any new information, we will update the current forum thread.

Please accept our sincere apologies for these temporary inconveniences.

[Iren I.]

The server is back online. Currently we are checking the work of its services and HDD status.

Thank you very much for your understanding.

[Iren I.]

All the services are working in normal mode. We`ll continue monitoring the server performance further.

In case no problems are detected within a short monitoring period (~16 hours), we will close this thread.

[Stas G.]

We didn't detect any issues with the server during our monitoring, therefore we are closing this thread.