Emergency Server Maintenance: Temporary Access Issues (Resolved)

[Lena S.]

Background: We need to inform you that we are experiencing the issues caused by a DDOS attack on the server. All clients hosted on this server may experience connectivity issues.

No ETA can be currently provided on the issue. Our technical staff is working on resolving the problem.

We will update this thread as soon as any information is available.

Your patience and understanding are highly appreciated.

[Vitaliy K.]

We continue filtering requests to http service, but our attempts in blocking the attack have not been successful yet.

Our technical team is currently doing the best they can and we will update you later on the progress.

[Valentin P.]

To mitigate the side effects caused by the DDoS attack, we were forced to perform an emergency software update on the server to extend the number of modules and methods of protection.

During the update, we have faced some core OS and cPanel software conflicts, which seem to have been resolved already.
At the moment, we are performing Apache/PHP bundle update on the server and hope to resolve the issue with the web service unavailability as soon as possible.

Unfortunately, no ETA can be provided at the moment, so please refer this forum thread for a further updates.
Your patience and understanding are highly appreciated.

[Valentin P.]

We have completed the Apache/PHP bundle recompilation on the server.

Currently, we're monitoring the web service's function and will update this thread when new information becomes available.

It is recommended that you subscribe to this forum thread to receive the updates immediately to your mail box.

[Helen S.]

We are glad to inform you that the issue of DDOS attack has been finally resolved. The server performance is back to normal.

Accept our most sincere apology for all the inconveniences related to the problem.