My server reseller account keeps going down

[matchmate]

Hi

I have reseller account and server goes down every night PT after 9 for 10-20 minutes is this normal ?

[Tony]

No, it's not normal. You should open a ticket when this happens. https://www.whbsupport.com/index.php

[Alan B]

First, make sure it's really down and that it's not some problem with your connection or Internet access. This blog post will give you some steps to try: http://www.webhostingbuzz.com/blog/2...f-to-help-you/