Temporary network issues - FortressITX (resolved)

[Maxim M.]

We need to inform you that we are experiencing network problems in one of our data centers. The servers hosted in Fortress ITX may be unreachable from some locations.

No ETA can be currently provided on the issue. We are awaiting updates from the data center personnel.

Affected servers:

fish.whbdns.com
fox.whbdns.com
gold.whbdns.com
intense1.intensewhb.com
milkyway.whbdns.com
moon.whbdns.com
planet.whbdns.com
rs1.whbdns.com
rs2.whbdns.com
rs3.whbdns.com
rs4.whbdns.com
rs5.whbdns.com
shark.whbdns.com
sky.whbdns.com
solaris.whbdns.com
star.whbdns.com
sun.whbdns.com
venus.whbdns.com

We will update this thread as soon as there is any information.

Your patience and understanding are highly appreciated.

[Maxim M.]

The issue is fixed and the servers are available.

Sorry for the inconvenience.

[Dennis A.]

Just to fill you in on incident details, looks like it was Cisco VTP domain issue on facility network level, that made one of the VLANs temporarily unaccessible. It was fixed by NOC staff without physical intervention. Once again, our apologies for the incident.