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Thread: Temporary network issues - FortressITX (resolved)

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    Maxim M.'s Avatar
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    Default Temporary network issues - FortressITX (resolved)

    We need to inform you that we are experiencing network problems in one of our data centers. The servers hosted in Fortress ITX may be unreachable from some locations.

    No ETA can be currently provided on the issue. We are awaiting updates from the data center personnel.

    Affected servers:

    fish.whbdns.com
    fox.whbdns.com
    gold.whbdns.com
    intense1.intensewhb.com
    milkyway.whbdns.com
    moon.whbdns.com
    planet.whbdns.com
    rs1.whbdns.com
    rs2.whbdns.com
    rs3.whbdns.com
    rs4.whbdns.com
    rs5.whbdns.com
    shark.whbdns.com
    sky.whbdns.com
    solaris.whbdns.com
    star.whbdns.com
    sun.whbdns.com
    venus.whbdns.com

    We will update this thread as soon as there is any information.

    Your patience and understanding are highly appreciated.
    Maxim M.
    Customer Service Manager
    WebHostingBuzz.com

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    Maxim M.'s Avatar
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    Default

    The issue is fixed and the servers are available.

    Sorry for the inconvenience.
    Maxim M.
    Customer Service Manager
    WebHostingBuzz.com

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    Dennis A.'s Avatar
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    Just to fill you in on incident details, looks like it was Cisco VTP domain issue on facility network level, that made one of the VLANs temporarily unaccessible. It was fixed by NOC staff without physical intervention. Once again, our apologies for the incident.
    Dennis A.
    Head of Engineering
    WebHostingBuzz.com

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