Temporary problems caused by DDOS (resolved)

[Irina I.]

We need to inform you that we are experiencing the issues caused by DDoS attack on the server in our data center. You may face connectivity issues due to the packets loss.

No ETA can be currently provided on the issue. Our technical staff is working on resolving the problem.

We will update this thread as soon as there is any information.

Your patience and understanding are highly appreciated.

[Lena S.]

The DDoS attack is over. The server is working in a normal mode.

We are monitoring the server not to let the issue re-occur.

[Iren I.]

We need to inform you that DDoS attack has started again. We have already applied the necessary filters, but some performance slowdowns or temporary unavailability of the sites may be noticed.

[Iren I.]

Unfortunately the DDoS attack has grown. We were forced to completely block access to the HTTP service on the main IP address of the server, because there is no way to mitigate such a massive attack. We continue monitoring the situation on the server closely. Once we have any new information we will update this thread.

Please accept our sincere apologies for these temporary inconveniences.

[Iren I.]

The attack seems to have gone down, all the blocking rules were removed from the main IP address. We continue monitoring the server performance.

Thank you for your patience and understanding.

[Irina I.]

We are sorry to inform you that DDoS attack has started again. We have already applied the necessary filters, but, unfortunately, you can notice some performance slowdowns or temporary unavailability of your accounts.

[Irina I.]

The attack has been filtered and we keep monitoring the server performance.