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Thread: Reseller Advice Needed Please

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    zowwie is offline New Bee
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    Default Reseller Advice Needed Please

    Hello, I am interested in reseller hosting and need advice about registering client domains, please. I have seen warnings NOT to allow automatic domain registrations from clients because of fraud and spamming. I don't understand completely and would really appreciate input from experienced resellers about this and how they do domain registrations. Thanks very much.
    Randy

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    Alan B's Avatar
    Alan B is offline Super Moderator
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    You can simply make your domain registrations manually, in a bulk account such as eNom. That's what I do, and what WHB does.
    I am not WHB staff and I am not paid.
    I provide help in these forums on my own time.

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    zowwie is offline New Bee
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    Thanks Alan,
    So, if I go to your site, I sign up for your services, and then at some later time you register the domain to use for my site - as a separate transaction, right?
    When I go to WHB's signup page, it asks for a domain, and then appears to say that it will be registered right then. Isn't that automatic registration?
    Forgive my confusion. I want to be sure I understand.
    Thanks,
    Randy

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    Alan B's Avatar
    Alan B is offline Super Moderator
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    Yes, domain registration is done manually. That is how WHB does it. It avoids a lot of work and cost due to abuse.
    I am not WHB staff and I am not paid.
    I provide help in these forums on my own time.

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    Wayne R.'s Avatar
    Wayne R. is offline WeeHBie
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    Randy,

    As Alan said, it is most definitely best to handle your registrations manually. I would suggest simply adding a note to your order form that all orders are reviewed for fraud, and give a realistic estimated account setup time.

    Also, since there is propagation time when you register a new domain, a few hours for fraud screening is not a huge issue for most legitimate customers.

    If you're making sales, you will get fraud orders, and registering domains automatically will eventually cost you money.
    Wayne Reavill
    WebHostingBuzz CIO

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    whb007 is offline New Bee
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    I learnt this the hard way - I used to have auto register when I started out with my reseller accounts.

    After a few chargebacks and spam complaints I learnt my lesson quite quickly

    Cheers

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