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Thread: Emergency: Server Reboot (resolved)

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    Kseniya V.'s Avatar
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    Default Emergency: Server Reboot (resolved)

    Background: We need to inform you that the server has become unavailable due to kernel panic and we had to reboot it.

    Estimated Service Restoration: Unfortunately, no ETA can be currently provided. We will update you as soon as any new information is available. Please check the current thread for the updates.

    We apologize for any inconveniences this may be causing you or your company.

    Your patience and understanding are highly appreciated.
    Last edited by Kseniya V.; 02-19-2012 at 12:33 PM.
    Kseniya V.
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    Kseniya V.'s Avatar
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    The new kernel was installed on the server and it is back online. All services are running properly.
    We will continue monitoring the server closely to prevent such problems from reoccurring.

    We sincerely apologize for the inconvenience caused by this incident.
    Kseniya V.
    CS Team
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  3. #3
    Stas G.'s Avatar
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    We have noticed multiple errors in file system of the server and started FSCK process to ensure data integrity. As soon as its completed the server will get back online. Please accept our most sincere apologies for these inconveniences.
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    Stas G.'s Avatar
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    File system check is still running on the server. Please be advised FSCK is a non-linear process, i.e. it may take different time for the check depending on the number of errors on the certain partition. Please follow this forum thread for updates.
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    Stas G.'s Avatar
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    File system check is still in progress on the server. Please subscribe to the forum thread to receive instant notifications over the e-mail when we add new posts to this thread.
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    Stas G.'s Avatar
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    FSCK on /home partition (the largest one) has been completed, FSCK on /home2 is running now.
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  7. #7
    Stas G.'s Avatar
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    FSCK has been completed and the server is back online. We continue monitoring it.

    Please accept our most sincere apologies for the experienced inconveniences.
    CS Team
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