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Thread: FTP over explicit TLS issue in cpanel server

  1. #1
    scarlettsu is offline New Bee
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    Default FTP over explicit TLS issue in cpanel server

    I am facing issues with connecting to the FTP of all websites in cPanel whenever I use FTP over explicit TLS. I use Filezilla ftp client to connect to FTP. Whenever I connect using plain authentication, there is no issue, but while trying to connect to FTP using explict TLS, the connection establishes but the directory listing fails with the following error

    Error: Connection timed out after 20 seconds of inactivity
    Error: Failed to retrieve directory listing

    I have enabled Passive Port range in the pureftpd.conf and also the Firewall, but the issue remains. What is the solution?

  2. #2
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    Default

    Can you show some log in log file of FTP service, post some lines in the post to guess easily. Your log error, it usually appear at client side applications.


    Maybe first case : Why dont you try to increase the concurrent number connections (simmulation connections.)

  3. #3
    sarahwayne741 is offline New Bee
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    Default

    Are your passive FTP ports open in pure-ftp.conf and your firewall?

    Also, I hear some people have to actually specific TLS Explicit as the protocol

    ________
    installing kvm on ubuntu

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