FTP Download Limit?!?

**LangJoshua** · 11-14-2007, 02:14 AM

Hi,
I have been having a slight problem when using ftp to upload or download large number of small files. I currently use flashfxp and what happens is I will start downloading files very fast... then all of a sudden the connection gets dropped... it almost appears as the server has completely restarted. but in a few monments it allows me to reconnect.

Is there a max speed for the ftp downloads/uploads that I should be abiding by so as not to get temporary blocked persay from my server?

thanks,
Joshua Lang
Http://hyper-server.org

**negusm** · 11-14-2007, 10:49 AM

WHB really needs to fix this.

I had the same problem. After 30minutes of solid uploading... BAM! ...my IP would be blocked from their site for 30 minutes before I could try again. No cpanel, no website, no ftp, no nothing!

I made sure my FTP client was set to use 1 connection and it still kicked me off.

This is a total PITA for new users.

You cna submit a ticket to have your IP put on their whitelist and it won't kick you off.

Problem is that my IP now has changed and I now have the same problem again.

-Mike

**LangJoshua** · 11-14-2007, 04:43 PM

yeah I put in a support ticket and they replied that I had too many open connections. apparently thats something that flashfxp does from the start... now to make it stop.

--Joshua Lang

**negusm** · 11-14-2007, 04:51 PM

Originally Posted by LangJoshua

yeah I put in a support ticket and they replied that I had too many open connections. apparently thats something that flashfxp does from the start... now to make it stop.

--Joshua Lang

I know they say that, but I don't believe that is correct though. I should try it again with the command line FTP program in Windows...I think I had the same problem and that only does one connection.

-Mike

**larwilliams** · 11-14-2007, 08:28 PM

I've been having that issue since last friday. My guess is a new firewall was installed and it's causing the problem... either way, it definitely needs to be fixed, otherwise Tech Support will likely be flooded with problems and complaints.

**Colin** · 11-16-2007, 06:02 PM

Why don't you use a friendly FTP program like FireFTP? I've been using that for quite a while now and have uploaded an entire website with no issues.

**tekonehosting** · 11-16-2007, 06:05 PM

filezilla?

**nakaf** · 11-16-2007, 06:11 PM

The Same Here and Now I Cant Open webhostingbuzz.com Forbidden
and the reason is that my IP has been Blocked !!! when I want to check webhostingbuzz.com Must to path through Proxy server !!!

**mpyusko** · 11-17-2007, 08:31 PM

I has to be a glitch in their system. They once told me I had 215 connections to the server so that is why I was kicked.

I just submitted a ticket because I tried to download a 513MB site backup and it stopped every time at 10% complete. Not blocked, just stopped. My connection was so low it said it would take me an hour to download the whole file.

**negusm** · 11-19-2007, 12:29 PM

I just used the windows command line FTP program to upload 640MB of data with no hiccups.

I have to go back and try FTPVoyager again then...

-Mike

**mouse** · 11-27-2007, 05:20 PM

I have the same problem in I can not connect to the site right now at all. I use FireFTP and just recently I have had this issue. I have also been kicked off when I was not using an FTP program... just the good old browser...
I have sent a ticket and all that they can say is I have too many connections... how that is possible in a browser; I do not know.

**Ross(SE-MI)** · 11-30-2007, 01:57 PM

Glad to see this posting, have same issue.
Given same responce, (too many connections).
I have tried FTP Pro & Filezilla. 1 connection.

**mpyusko** · 11-30-2007, 04:54 PM

I have to use sftp to download my full /home backups. Otherwise I'll get disconnected. They told me they do not throttle the ftp or ssh connections and if I wanted a faster x-fer speed, to switch to a dedicated server.

I don't know.... the best I get is 150 - 200kbps.

JasonD · 12-01-2007, 03:47 AM

Is there a setting to set the MTU rates or the Max-Connections, or Max-Retrys?

Some programs are NOT server friendly, being created off freeware and GNU-Ware programs that were made back when 56K was a bottleneck that acted as a regulator. Having high-speed connections, sort-of makes those programs run in hyperdrive. (Using MTU's that are ultra small, or overly large, and opening 40 connections for separate data-packet streams, each pulling excessive headers, and improperly closing the micropackets. Thus, leaving 40 open, unterminated, waiting for them to TIME-WAIT close, while 40 new ones open, all downloading a 1Kb stream/packet.)

EG, try another FTP program, or use the C-Panel.

**casimedicos** · 12-01-2007, 04:05 PM

Originally Posted by JasonD

Is there a setting to set the MTU rates or the Max-Connections, or Max-Retrys?

Some programs are NOT server friendly, being created off freeware and GNU-Ware programs that were made back when 56K was a bottleneck that acted as a regulator. Having high-speed connections, sort-of makes those programs run in hyperdrive. (Using MTU's that are ultra small, or overly large, and opening 40 connections for separate data-packet streams, each pulling excessive headers, and improperly closing the micropackets. Thus, leaving 40 open, unterminated, waiting for them to TIME-WAIT close, while 40 new ones open, all downloading a 1Kb stream/packet.)

EG, try another FTP program, or use the C-Panel.

cpanel???? to upload a high volume of files?? this is a joke

the question is
what ftp program is whb friendly??

**PsyCHZZZ** · 12-02-2007, 08:31 PM

Totally agree with Colin above - I also uses FireFTP (a Mozilla Firefox add-on) and it seems to work great for me. Never had any issues on uploading files & folders.

Personally, I've not tried uploading anything larger than a 10MB file but I think it should work just the same.

**negusm** · 12-03-2007, 10:58 AM

Isn't there a way to only allow so many connections but not lock the person out?

The big problem now that I have found is that Microsoft's Expression web causes this problem unless I'm careful on how I use it.

It's a total PITA when I get locked out since you have to wait a full 30minutes to do anything.

This is the only provider I have had this problem with.

-Mike

**Colin** · 12-03-2007, 02:30 PM

And also, as a stupid side trick to use, if updating a large number of files, heck, you DO have cPanel and Filemanager access, ZIP them, upload the ZIP, then EXTRACT.

**abidjantalk** · 12-03-2007, 05:18 PM

I had this problem numerous times. Now I am afraid to upload/download an entire folder. I send only a few files at a time, otherwiser, the whole goes down.
I was told that I am using multiple connections. But I think it's a setting on their server. Because I have another site with another host and I can download the entire site, with the same FTP Pro installation and not a single problem.

I think tech support should look into resolving this issue. It's affecting too many of us.

**casimedicos** · 12-04-2007, 09:00 AM

Originally Posted by abidjantalk

I had this problem numerous times. Now I am afraid to upload/download an entire folder. I send only a few files at a time, otherwiser, the whole goes down.
I was told that I am using multiple connections. But I think it's a setting on their server. Because I have another site with another host and I can download the entire site, with the same FTP Pro installation and not a single problem.

I think tech support should look into resolving this issue. It's affecting too many of us.

i agree
this is a old problem
and a big problem for all users

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