Shared6

[richg]

Hi guys,

I have 2 accounts with WHB, one on Manatee, and the other on Shared6.

The account on shared6 is very important to me, but of late, the server keeps going very slow, and therefore my site is unavailable for my sponsors and users.

Can I move servers?

[Jef S.]

Sure, just open a support ticket with your account names, domain names, and when you want to be moved, and we'll schedule the move for you.

[richg]

Thanks for the speedy response Jeff

Is it going to make things better if I move?

For the record, I think you guys do a great job

Cheers

Rich

[Tony]

Is it going to make things better if I move?

If that stuff is still happening on shared6, then you better believe it!

We were getting intense server load on shared6 for a couple months culminating after several support tickets with our own suspension!

Tech support kept insisting it was our small forum at fault, but when Jef got in he moved us and life has been sweet ever since. Clearly it wasn't our fault and I think they need to figure out a better way to lay blame for server load.

[richg]

Thanks Tony,

That's me decided

I still say that WHB do a great job, and the support is pretty good in terms of response.