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Thread: SPAM filters not working?

  1. #1
    erpezoa is offline New Bee
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    Post SPAM filters not working?

    For the last couple of days most of the spam is going straight to the inbox, instead of the spam box, these are the usual car insurance, pet medication Satellite TV, etc
    I do have my Spam Assassin and Spam Box enabled.
    Checking them against uribl.com they are already blacklisted there.
    I’m just wondering if it is just me.

  2. #2
    Taras O. Guest

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    Hi erpezoa,

    Can you please submit a ticket to our technical department providing us with all the details? We need your domain name, account name, email addresses you are seniding email to and from.

    You can submit a ticket here:
    https://www.whbsupport.com/

  3. #3
    omniuni's Avatar
    omniuni is offline Jewbergeek!
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    Hi, something else you can try is to go into your cPanel, and raise the level of SpamAssassin. The levels range from 1-10, if I recall, and the default is 5. Raise the level to 7 or 8 if Spam is still going through.

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    erpezoa is offline New Bee
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    Quote Originally Posted by omniuni View Post
    Hi, something else you can try is to go into your cPanel, and raise the level of SpamAssassin. The levels range from 1-10, if I recall, and the default is 5. Raise the level to 7 or 8 if Spam is still going through.
    It seems to be working fine today.
    I have spamAssassin set to required_score 2.8

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