BAD SERVICE/POOR SERVERS From Moon to Business2 75.127.118.230

[KHALIK]

I was on moon server earlier this week, everything was so ridiculously slow and I was forced to move onto business2 server 75.127.118.230.

Even now everything is more worse, this is really poor consecutive service throughout from moon to now business2. I am considering moving as support staff don't seem to understand plain english. I ask one simple question and they beat round the bush. I am having to repeat myself several times.

What I find strange after 8 months (12 months contract) running the same website with the same scripts for so many months, whb tell me that my website is causing problems. However for the 8 months I've been running there has been no problems why now?

They have suggested for a upgraded package, however I see this to be forcing clients uncessarily when there is acutally no problems. I have a large forum but there are only 7-12 members online at any one time. I do not see this to be a server intensive as I have been on shared hosting for over 3 years! and never had a problem until now.

Instead of me giving my money to whb for dirty tactics, I will be moving sooner than they think.

75.127.118.230
business2

Ticket ID's
RFN-255844
YOD-343325: forum extremely slow after upgrade.
JPW-929453: Major slow down.

[Matt R.]

I'm checking into this. Rest assured, we don't practice any dirty tactics.

[Elena O.]

Hi Khalik,

I have just updated your ticket. Please get back to us as soon as possible.
Thank you.