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Thread: Site is 'unavailable' and I'm out of town

  1. #1
    larue is offline New Bee
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    Default Site is 'unavailable' and I'm out of town

    Hi
    If anyone can give me a clue I would appreciate it.
    My domain that's hosted by WHB is not coming up but showing a black page with the words 'alpha server' and 'site not available at this time'.
    I thought maybe because I'm using a hotel computer in Arizona that it just was being blocked. Well a buddy who hosts his site on my account also could not get his page up on the same 'alpha' server.
    I couldn't log into my cpanel and even after changing my password could not get in. Yes I got the changing password emails (2). I then changed it back to the original password.
    Domain is chestnutts.net and is just a little family pictures type of thing. I have no problems getting into my email server.
    TIA
    tony 'larue'

  2. #2
    Alan B's Avatar
    Alan B is offline Super Moderator
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    Default

    You need to open a Support ticket. It's possible that your site was suspended due to an insecure script or some incursion, or it could be some technical glitch. I see the same as you, so you need to let Support check the configuration to find out why this is occurring.

  3. #3
    Maxim M.'s Avatar
    Maxim M. is offline WeeHBie
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    Default

    Unfortunately your account was suspended due to non-payment. You can find expiration date in your billing area, the link is provided below.

    The reminder was sent to [email] 5 days prior to expiration date. You may pay to prolong your hosting services from the client area:
    https://www.webhostingbuzz.com/order/client_login.php
    Last edited by Taras O.; 03-07-2009 at 09:53 PM.

  4. #4
    MrVega$'s Avatar
    MrVega$ is offline Sin City U.S.A
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    Arrow Privacy ??

    Holy Cr*p posting someones personal e-mail in public
    Welcome spammer and scammers
    larue, If you get spammed you know why now MAXIM posting private e-mails in public!!!!

    I though whb had a privacy policy, I guess not

    Maxim Please don't post mine in public
    [/B]
    :D [B]MrVega$
    Nevada Hosting Services
    nevadahosting.net
    sincityhosting.net[/B]

  5. #5
    Taras O. Guest

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    Hello,

    Please accept our apologies for posting the email address.

    I have removed that from the thread; all staff will be provided with directions about the matter, so it will not happen again.
    Last edited by Taras O.; 03-07-2009 at 09:07 PM.

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