AOL wacked again?

[Tony]

Has anyone heard about AOL getting snippy again? It looks like one of our users had the effrontery to request a new password, so AOL wants to blacklist us!

We have received complaint about sending SPAM from your resold account 'shannond' to aol.com. You may see the notification below.
Would you please take the appropriate actions to stop SPAM sending to AOL email accounts, otherwise we'll be forced to block/suspend your account.
################################################## #######################################
This is an email abuse report for an email message with the message-id of 20090810210907.7eb33bd806c0@www.shannondale.org received from IP address 208.116.61.12 on Mon, 10 Aug 2009 17:09:17 -0400

For information, please review the top portion of the following page:
http://postmaster.aol.com/tools/fbl.html

For information about AOL E-mail guidelines, please see
http://postmaster.aol.com/guidelines/

If you would like to cancel or change the configuration for your FBL please use the tool located at:
http://postmaster.aol.com/waters/fbl_change_form.html


Feedback-Type: abuse
User-Agent: AOL SComp
Version: 0.1
Received-Date: Mon, 10 Aug 2009 17:09:17 -0400
Source-IP: 208.116.61.12
Reported-Domain: smartrelay.whbdns.com
Redacted-Address: redacted
Redacted-Address: redacted@

2009-08-10 21:09:07 1Mac79-0002Bk-0V <= shannond@ss3.webhostingbuzz.com U=shannond P=local S=974 id=20090810210907.7eb33bd806c0@www.shannondale.org T="Your new password for Shannondale & Beyond Forums"
2009-08-10 21:09:07 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1Mac79-0002Bk-0V
2009-08-10 21:09:07 1Mac79-0002Bk-0V => kbird9801@aol.com R=lookuphost T=remote_smtp H=208.116.61.11 [208.116.61.11]
2009-08-10 21:09:07 1Mac79-0002Bk-0V Completed

[davidwwatts]

The way I understand it is this: if an AOL user (1) doesn't add your email address to their inbox; and (2) have their mailbox configured to automatically process unknown addresses, then AOL treats your message as spam and then you get dinged. It is very frustrating.

At least you can see from the messages you got exactly which AOL user is involved here. For me, this wasn't always the case.

David.