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Thread: Anybody else seeing inbound emails disappear?

  1. #1
    cdonner is offline New Bee
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    Default Anybody else seeing inbound emails disappear?

    The problem is selective - only certain sender addresses seem to be affected. When my wife sends an email from her Yahoo account to a WHB mailbox, she gets a bounce like the one below. When I send an email from my Yahoo account to a WHB mailbox, it goes through.
    Any ideas?

    Hi. This is the qmail-send program at yahoo.com.
    I'm afraid I wasn't able to deliver your message to the following addresses.
    This is a permanent error; I've given up. Sorry it didn't work out.

    <my email address>:
    Connected to 65.98.16.186 but connection died. (#4.4.2)
    I'm not going to try again; this message has been in the queue too long.

  2. #2
    sexyflanders is offline New Bee
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    Maybe Spahaus or something has a block on the ip? or check your filtering if you have any.

    Good luck.

  3. #3
    Sergey S.'s Avatar
    Sergey S. is offline WeeHBie
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    Dear cdonner,

    Please submit a ticket to our technical department at Helpdesk including the full bounce message with headers so that our technicians can check this issue for you.
    Last edited by Maxim M.; 08-30-2009 at 09:20 AM.
    Regards,
    Sergey S.
    Customer Support
    WebHostingBuzz.com
    WHB Networks LLC *Hosting Wakeup Call*

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    mdurham is offline New Bee
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    Default Check your redirection

    I had the same problem on Shark. I don't know if the cause of my problem was the same as yours, but it is worth a look. All of my email account redirection was wiped out on Friday, September 18, 2009 and replaced with ":fail:". I had to go back into cpanel and put in my redirection again.

  5. #5
    carlobee is offline Member
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    Default

    were you able to solve this one already? can you share it to us?


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