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Thread: Please Unsuspend My Account

  1. #1
    treycook is offline New Bee
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    Arrow Please Unsuspend My Account

    Hello,

    I recently received an email notification that my account has been suspended. It was included in the email that all I need to do to lift the suspension is to respond to the email acknowledging that I am aware of the problem and will attempt to resolve it.

    I have replied to the email hours ago and my account is still suspended. I am aware that this may be short notice, but I need the suspension lifted immediately - I have clients and emails waiting on me that I cannot access. I also cannot attempt to resolve the problem as I cannot log in to my account.

    My account name is 'removed for security purposes'

    Thank you, I will further discuss the issue between private emails or within another thread.
    Last edited by MyWebs; 03-12-2010 at 12:06 PM.

  2. #2
    Helen K.'s Avatar
    Helen K. is offline WeeHBie
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    Dear treycook,

    We have informed our technicians and they have unsuspended your account at once. Please continue your discussion in the ticket.

  3. #3
    treycook is offline New Bee
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    Hi Lena,

    Thank you for your assistance. Where is the ticket located that I should further discuss the issue - or do you mean within this forum post?

    Thanks.

  4. #4
    Helen K.'s Avatar
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    Default

    Hi,

    You can login and check your ticket here: whbsupport.com

    or you can just reply to the email that you received from us directly.

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