How to ask for help

[Alan B]

Forum members give advice on a volunteer basis. To encourage them to help you, you need to know what sort of etiquette is expected. Here is an article in the WebHostingBuzz Company Blog that can help you prepare:
http://www.webhostingbuzz.com/blog/2...d-news-groups/

[greymatter]

also I use the live chat

[Alan B]

Live chat is fine, but you should still prepare in order to save time and help the support person to help you. The tips in that article can help you to prepare.