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Thread: Server move issues?

  1. #1
    hawkida is offline New Bee
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    Default Server move issues?

    Hi. My domain is xmaxmax.net.

    I have had a suspicioiusly low amount of email over the past 24 hours - around the time my account was apparently moved to a new server, according to emails I have received from support.

    I forward all my email to a gmail account, and have failed to receive things like my regular freecycle messages from yahoo groups, although I can see by accessing the group that a number of emails should have been sent.

    I pretty much set up my account after purchasing it and forgot about it, but I thought I would see if anything odd is going on via the cpanel admin interface. Unfortunately, the details I was given way back in April 2010 don't seem to work. Even the link your "server is changing" emails give me for a support forum page (which ends as follows: ss2-webhostingbuzz-co-uk-85-17-49-leaseweb/)* don't seem to work. What's going on? How do I administer my account?

    *I would have posted the full url if the system didn't bar me from doing so until I've posted another nine times...

  2. #2
    Julia R.'s Avatar
    Julia R. is offline WeeHBie
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    Default

    Please open a ticket to our technical support department via our helpdesk site (http://whbsupport.com) to get technical assistance on the matter.
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  3. #3
    stifenhugs is offline New Bee
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    Default

    When I access the forums on the new hosting ofcourse it is giving me an error (plus I'm getting emails sent to my email every minute telling me that there are database errors - I guess this is when other people are trying to access the website).

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    Maxim M.'s Avatar
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    Please let our technical department check your account. You can register and open a support ticket on our HelpDesk.
    Maxim M.
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    WebHostingBuzz.com

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