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Thread: Joomla, email, and shared hosting

  1. #1
    littlelizard is offline New Bee
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    Default Joomla, email, and shared hosting

    I use Google Apps. Up until about 3 weeks ago my Joomla forms were sending out emails as usual. Someone would submit a form, they would get the automated response and I would get the notification.

    The set up to get Google Apps to work with my hosting was given to me by WHB Support, so I:

    -Logged into my site's cpanel
    -Created subdomain forms.mydomain.org
    -Under MX Entry, selected Automatically Detect Configuration
    -Added a record priority 1, destination mydomain.org
    -Created duplicates of the addresses I have for the forms now (web@forms.mydomain.org, etc.)
    -Created email forwarders for all forms.mydomain.org to go to the email accounts I have set up.
    -Changed my user/contact and other form addresses.

    Then, for no apparent reason, the emails stopped going out 3 weeks ago. Luckily the forms still submit to the database so I have the information although the contact us form data isn't stored anywhere so I'm out of luck there.

    I have had my Joomla settings the same forever.

    If someone could give me a clear step by step process on getting my email to work once and for all I would love them forever and name any first born children after them. WHB Support, while prompt, has been relatively useless.

    Anyone? Bueller?

  2. #2
    Alan B's Avatar
    Alan B is offline Super Moderator
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    Default

    What is the sender address for those e-mails? Any sender address used in outoing mail must exist as an address (mail account or forwarder) on your WHB server. You can't set sender address to an address or domain that is not hosted on the WHB server.
    I am not WHB staff and I am not paid.
    I provide help in these forums on my own time.

  3. #3
    littlelizard is offline New Bee
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    That is perhaps the most irritating thing. This convoluted subdomain email address is hosted on the server. I had to set it up to get emails working from my website. And it was working. Until 3 weeks ago.

  4. #4
    littlelizard is offline New Bee
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    I got around whatever the problem was by using emails from my .com domain forwarding to my .org domain.

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