A very wise man, George Washington, once said ”If we don’t learn our history, we’re doomed to repeat it.” This quote is certainly true in the security industry, as you must always be watching and learning - adapting as situational changes occur all around us. It is essential to look at the mistakes of others and learn from them.
I would like to make clear that we are not interested in propagating rumors or beating this issue to death. There are very serious issues that arose here that can be used as a learning experience for all of us in the web industry and it is vital that these lessons be brought out.
It is fair to say that this situation has shown the ideal way not to handle a data breach incident. There have been numerous failures among many different individuals along the road, and some inexcusable negligence on the part of those involved. This should be used as a learning experience, guiding all of our incident response plans to better our reaction to these issues in the future. This example is exactly why we must always have these plans in place, refined, and practiced in case they are ever needed, as it is more a matter of when, not if, we will have to use them.
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