Planned hardware maintenance (complete)

[Stas G.]

Date/Time: 10/12/2011 02:00 EST

Duration: 30 minutes for a single HDD replacement

Customer Impact: A downtime period during the replacement of each HDD

Reason: During our proactive server monitoring we have discovered performance issues with some HDDs on the carrier, therefore we have made a decision to replace HDDs with errors. This measure will restore the full functionality of disk subsystem and improve server performance and stability in whole. During the procedure we will replace 3 HDDs with new ones and rebuild current RAID 10 array accordingly. HDDs will be replaced one by one, and after each replacement we will check the performance of array with new HDD before starting the replacement of next one. We will post all updates regarding the current server status in this thread.

We apologize for any inconvenience this may cause you or your company. Your understanding is highly appreciated.

It’s recommended to subscribe to this forum thread to receive further updates automatically.

[Lena S.]

We are shutting down the server to start the maintenance. We will keep you updated in this thread.

[Lena S.]

One HDD was successfully replaced. At this moment RAID rebuild process is running on the server.

The carrier is online and all VMs were booted up.

Should you experience any problems with your VPS performance, feel free to contact us at our helpdesk https://whbsupport.com

[Stas G.]

RAID rebuild is 46% complete

[Vitaliy K.]

RAID rebuild has been completed.

RAID verification is currently in progress.

[Valentin P.]

Raid verification is still in progress on the carrier.

As soon as any further information becomes available, we will update this thread.

It’s recommended to subscribe to this forum thread to receive further updates automatically.

Thank you for your understanding, it's highly appreciated.

[Valentin P.]

The RAID verification is 67% complete.

We will continue updating this thread as new information becomes available.

[Vitaliy K.]

RAID verification has been completed successfully. Thank you for your patience.

We will let you know when we are ready to start the next stage of maintenance.

[Vitaliy K.]

We have scheduled another HDD replacement on December, 20 3:00AM EST.

We will update you when we are ready to start the procedure.

[Vitaliy K.]

We are shutting the server down to perform the maintenance.

We will update you shortly.

[Vitaliy K.]

HDD replacement has been completed successfully.

Currently, all virtual machines are booting up one by one.

[Vitaliy K.]

All virtual machines have been booted up successfully.

RAID rebuild process is currently running on the server in order to synchronize the data with the new HDD and it's already 52% complete.

[Vitaliy K.]

RAID rebuild is 55% complete.

[Irina I.]

RAID rebuild is 58% complete.

[Irina I.]

RAID rebuild is 61% complete.

[Irina I.]

RAID rebuild is 66% complete.

[Vitaliy K.]

RAID rebuild is now 82% complete.

[Iren I.]

RAID rebuild is in progress, at the moment it is 90% complete.

[Stas G.]

RAID rebuild is now 98% complete.

[Stas G.]

RAID rebuild has been successfully completed.

We will inform you when we are ready to start the next stage of maintenance.